SpaceLaundry.shop (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.spacelaundry.shop or use our laundry pickup and delivery services.
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1. Information We Collect
A. Personal Information You Provide
We may collect personal details you voluntarily submit, including:
– Name
– Email address
– Phone number
– Delivery address
– Order details
– Payment‑related information (processed securely by third‑party payment providers)
B. Automatically Collected Information
When you browse our website, we may collect:
– IP address
– Browser type and version
– Device information
– Pages visited and time spent
– Cookies and tracking data
C. Service & Transaction Information
This includes:
– Pickup and delivery instructions
– Laundry preferences
– Order history
– Communication records
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2. How We Use Your Information
We use your information to:
– Provide and manage laundry pickup and delivery services
– Process payments and send confirmations
– Improve website performance and user experience
– Communicate service updates, promotions, or support responses
– Enhance safety, prevent fraud, and comply with legal requirements
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3. Sharing Your Information
We do not sell your personal information.
We may share your data only with:
– Delivery partners who handle pickups and drop-offs
– Payment processors for secure transactions
– Technical service providers (hosting, analytics, customer support tools)
– Legal authorities when required by law
All third parties are obligated to protect your data and use it only for the purposes we specify.
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4. Cookies & Tracking Technologies
We use cookies to:
– Improve website functionality
– Remember your preferences
– Analyze traffic and performance
– Personalize your experience
You may disable cookies in your browser settings, but some features may not work properly.
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5. Data Security
We implement industry‑standard security measures to protect your information.
However, no method of online transmission is completely secure, and we cannot guarantee absolute protection.
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6. Your Rights
Depending on your location, you may have the right to:
– Access the personal data we hold
– Request corrections or updates
– Request deletion of your information
– Opt out of marketing communications
– Withdraw consent where applicable
To exercise these rights, contact us at care@spacelaundry.shop.
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7. Third‑Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those third‑party sites.
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8. Children’s Privacy
We do not knowingly collect information from children under 13.
If you believe a child has provided us with personal data, please contact us so we can remove it.
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9. Changes to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Last Updated” date.
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10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, you can reach us at:
📞 Phone / WhatsApp: +971 56 296 0056
📧 Email: care@spacelaundry.shop
📍 Address:
The Residences, Emaar Blvd
Burj Khalifa
Downtown Dubai, Dubai, UAE
🕒 Working Hours:
Mon–Fri: 8:00 AM – 10:00 PM
Sat–Sun: 9:00 AM – 9:00 PM
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